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Compare Planas Chuliganas vs Grupo ITS

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Planas Chuliganas Agency logo

Planas Chuliganas

BPO & Outsourced Support Website

Planas Chuliganas is a Vilnius-based call center provider founded in 2016. It manages customer communications across calls, email, social networks, video calls, and web chats.

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Grupo ITS Agency logo

Grupo ITS

IT Services & Technology Consulting Website

Grupo ITS is a Mexican information technology company with 20 years of market experience. Its services include technology consulting, software development, systems integration, project management, cloud services, artificial intelligence, outsourcing, and a Five9 integration for connecting cloud contact centers with CRM systems.

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Feature Comparison

Attribute Planas Chuliganas Grupo ITS
Category BPO & Outsourced Support IT Services & Technology Consulting
Rating
Winner +4.0 higher
-
Location Vilnius, Lithuania Mexico City, CDMX, Mexico
Services
  • Call Centers
  • Customer service communications
  • Phone support
  • Email support
  • Social media customer support
  • Video call support
  • Web chat support
  • Programmable Automation
  • CRM Implementation
  • Full Inbound Marketing Services
  • CRM Migration
  • Help Desk Implementation
  • Custom API Integrations
  • Call Centers
  • Customer service communications
  • Phone support
  • Email support
  • Social media customer support
  • Video call support
  • Web chat support
  • Programmable Automation
  • CRM Implementation
  • Full Inbound Marketing Services
  • CRM Migration
  • Help Desk Implementation
  • Custom API Integrations
Industries
Retail Fashion Arts
Banking/financial services Ecommerce Entertainment Manufacturing Technology - software
Pros
  • Supports customer inquiries across phone, email, social networks, video calls, and web chats
  • Large listed team of 250 - 499 employees
  • Serves startups, small businesses, and medium businesses
  • 20 years of experience in information technology services
  • Provides software development, systems integration, cloud, artificial intelligence, and outsourcing capabilities
  • Offers a Five9 cloud contact center and CRM integration
Cons
  • Some Google reviewers raised concerns about management and described the experience as inconsistent
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