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Compare Optima Communications International Inc vs Clever DM

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Optima Communications International Inc Agency logo

Optima Communications International Inc

BPO & Outsourced Support Website

Optima Communications International Inc is a Canadian BPO provider founded in 1992, specializing in contact center outsourcing for regulated industries. It is the largest Canadian life insurance outsourcer and the largest contact center BPO provider for electrical and water utilities in Canada, with 100% of staff located within Canada.

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Clever DM Agency logo

Clever DM

Paid Advertising & PPC Website

Clever DM is a digital marketing agency based in Vaughan, Canada, specializing in Facebook and Google advertising. Founded in 2019, the agency positions itself as a growth partner focused on delivering measurable results for clients. It offers services in social media marketing, PPC, digital marketing, and call center expertise.

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Feature Comparison

Attribute Optima Communications International Inc Clever DM
Category BPO & Outsourced Support Paid Advertising & PPC
Rating
Winner +2.0 higher
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Location Toronto, Canada Vaughan, Ontario, Canada
Services
  • Call Centers
  • BPO
  • Customer Support
  • Back Office Outsourcing
  • Research
  • Claims Processing
  • Finance & Accounting Function
  • Inbound
  • Outbound
  • Telemarketing
  • B2B
  • Social Media Marketing
  • Digital Marketing
  • PPC
  • Call Centers
  • BPO
  • Customer Support
  • Back Office Outsourcing
  • Research
  • Claims Processing
  • Finance & Accounting Function
  • Inbound
  • Outbound
  • Telemarketing
  • B2B
  • Social Media Marketing
  • Digital Marketing
  • PPC
Industries
Corporate Services Consumer Goods Finance Fintech Insurance
IT Small Business Commercial
Pros
  • Long-standing client relationships with 15-20 core clients averaging 15 years tenure
  • 100% of staff located within Canada
  • Largest Canadian life insurance outsourcer and largest contact center BPO for electrical and water utilities in Canada
  • Specializes in Facebook and Google advertising platforms with customized solutions.
  • Positions itself as a true growth partner prioritizing client success.
Cons
  • Google reviews report persistent unsolicited calls claiming to be from Scotiabank, calls from multiple numbers, and difficulty being removed from call lists
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