Compare Optima Communications International Inc vs Big Sky Call Centers Inc

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Optima Communications International Inc

BPO & Outsourced Support Website

Optima Communications International Inc is a Canadian BPO provider founded in 1992, specializing in contact center outsourcing for regulated industries. It is the largest Canadian life insurance outsourcer and the largest contact center BPO provider for electrical and water utilities in Canada, with 100% of staff located within Canada.

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Big Sky Call Centers Inc

BPO & Outsourced Support Website

Big Sky Call Centers Inc is a Canadian, women-owned call center and phone answering service provider founded in 1993. The company offers 24/7 call handling with state-of-the-art systems and off-premises agents to manage call spikes. It serves clients in the real estate, oil, and medical industries.

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Feature Comparison

Attribute	Optima Communications International Inc	Big Sky Call Centers Inc
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +2.0 higher	-
Location	Toronto, Canada	Calgary, Alberta, Canada
Services	Call Centers BPO Customer Support Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B Phone Answering Services	Call Centers BPO Customer Support Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B Phone Answering Services
Industries	Corporate Services Consumer Goods Finance Fintech Insurance	Real Estate Oil Medical
Pros	Long-standing client relationships with 15-20 core clients averaging 15 years tenure 100% of staff located within Canada Largest Canadian life insurance outsourcer and largest contact center BPO for electrical and water utilities in Canada	100% Canadian and women-owned 24/7/365 call handling with state-of-the-art systems Off-premises agents to handle call spikes quickly
Cons	Google reviews report persistent unsolicited calls claiming to be from Scotiabank, calls from multiple numbers, and difficulty being removed from call lists	-
Website	Visit Site	Visit Site

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