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Compare One Contact vs Planas Chuliganas

Side-by-side comparison of features, pricing, services, ratings and more.

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One Contact Agency logo

One Contact

BPO & Outsourced Support Website

One Contact is a contact center outsourcing provider operating in Mexico, Colombia, and the United States. The company offers BPO services including customer service, telemarketing, collections, help desk, and social selling. Founded in 2006, it serves IT, small business, and fintech clients.

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Planas Chuliganas Agency logo

Planas Chuliganas

BPO & Outsourced Support Website

Planas Chuliganas is a Vilnius-based call center provider founded in 2016. It manages customer communications across calls, email, social networks, video calls, and web chats.

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Feature Comparison

Attribute One Contact Planas Chuliganas
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.3 higher
Location Santa Catarina, Mexico Vilnius, Lithuania
Services
  • Call Centers
  • Customer Service
  • Telemarketing
  • Marketing
  • Collections
  • Help Desk
  • Social Selling
  • Customer service communications
  • Phone support
  • Email support
  • Social media customer support
  • Video call support
  • Web chat support
  • Call Centers
  • Customer Service
  • Telemarketing
  • Marketing
  • Collections
  • Help Desk
  • Social Selling
  • Customer service communications
  • Phone support
  • Email support
  • Social media customer support
  • Video call support
  • Web chat support
Industries
IT Small Business Fintech
Retail Fashion Arts
Pros
  • Flexible scheduling praised by employees
  • Well-equipped free gym and improved facilities
  • Strong training and tools for new hires
  • Supports customer inquiries across phone, email, social networks, video calls, and web chats
  • Large listed team of 250 - 499 employees
  • Serves startups, small businesses, and medium businesses
Cons -
  • Some Google reviewers raised concerns about management and described the experience as inconsistent
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