Compare Planas Chuliganas vs Concentra BPO

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Planas Chuliganas

BPO & Outsourced Support Website

Planas Chuliganas is a Vilnius-based call center provider founded in 2016. It manages customer communications across calls, email, social networks, video calls, and web chats.

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Concentra BPO

BPO & Outsourced Support Website

Concentra BPO brings over 50 years of experience in the contact center industry, bridging the gap between businesses and their customers. Specializing in human-centered interactions, the company conducts more than a million outbound calls weekly. Offering fully integrated omnichannel solutions, Concentra BPO streamlines the customer experience on a single console.

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Feature Comparison

Attribute	Planas Chuliganas	Concentra BPO
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +1.3 higher
Location	Vilnius, Lithuania	Mexico City, Mexico
Services	Call Centers Customer service communications Phone support Email support Social media customer support Video call support Web chat support	Call Centers Customer service communications Phone support Email support Social media customer support Video call support Web chat support
Industries	Retail Fashion Arts	Finance Insurance Automotive
Pros	Supports customer inquiries across phone, email, social networks, video calls, and web chats Large listed team of 250 - 499 employees Serves startups, small businesses, and medium businesses	Over 50 years of combined experience in the contact center industry Conducts over one million outbound calls per week Offers fully integrated omnichannel solutions on a single console
Cons	Some Google reviewers raised concerns about management and described the experience as inconsistent	Multiple Google reviews report low pay, poor working conditions, and unethical management practices
Website	Visit Site	Visit Site

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