Compare NCRI vs Scalable Outsourcing

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

NCRI

Cold Email Outreach Website

NCRI is a BPO and customer experience outsourcing firm founded in 2009, offering onshore, nearshore, and offshore services across three continents. The company supports over 16,000 daily BPO interactions with 1,900+ staff serving clients in 87+ languages.

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Scalable Outsourcing

BPO & Outsourced Support Website

Scalable Outsourcing is a combined inbound and outbound call-center outsourcing company founded in 2017 and headquartered in Ottawa, Canada. It offers customer service hotlines, survey and market research, appointment reminders, virtual live chat, lead generation, and virtual receptionists through complete business process outsourcing solutions.

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Feature Comparison

Attribute	NCRI	Scalable Outsourcing
Category	Cold Email Outreach	BPO & Outsourced Support
Rating	Winner +1.0 higher	-
Location	Mississauga, ON, Canada	Ottawa, Ontario, Canada
Services	BPO SEO PPC Advertising Content Marketing Email Marketing Social Media Marketing HR Outsourcing Accounting Call Centers	BPO SEO PPC Advertising Content Marketing Email Marketing Social Media Marketing HR Outsourcing Accounting Call Centers
Industries	Health Care	Small Business Fintech Real Estate
Pros	Supports over 16,000 BPO customer interactions daily with 1,900+ staff in 87+ languages Holds security standards including PCI, ISO, SOC2, and GDPR with data encrypted at rest and in transit Serves enterprise clients including PayPal, Rogers, TD Bank, and Barclays	Canadian-built infrastructure with top-notch telephony and internet systems offering excellent redundancy Teams of top university graduates and seasoned call centre employees with strong English and communication skills 365-day service year with the ability to scale quickly Cost savings of up to 50% for companies outsourcing personnel
Cons	Google rating of 1.0 with a review warning about a fake PayPal collection notice	-
Website	Visit Site	Visit Site

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