Compare Scalable Outsourcing vs MetCredit

Side-by-side comparison of features, pricing, services, ratings and more.

Scalable Outsourcing

BPO & Outsourced Support Website

Scalable Outsourcing is a combined inbound and outbound call-center outsourcing company founded in 2017 and headquartered in Ottawa, Canada. It offers customer service hotlines, survey and market research, appointment reminders, virtual live chat, lead generation, and virtual receptionists through complete business process outsourcing solutions.

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Winner

MetCredit

BPO & Outsourced Support Website

MetCredit is a debt recovery and commercial collection agency with over 50 years of experience. They are licensed and bonded to collect commercial and consumer debt across Canada and the US. They report delinquent and paid accounts to major credit bureaus.

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Feature Comparison

Attribute	Scalable Outsourcing	MetCredit
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +2.6 higher
Location	Ottawa, Ontario, Canada	Edmonton, Alberta, Canada
Services	BPO HR Outsourcing Call Centers	BPO HR Outsourcing Call Centers
Industries	Small Business Fintech Real Estate	Financial Telecommunications Retail
Pros	Canadian-built infrastructure with top-notch telephony and internet systems offering excellent redundancy Teams of top university graduates and seasoned call centre employees with strong English and communication skills 365-day service year with the ability to scale quickly Cost savings of up to 50% for companies outsourcing personnel	Over 50 years of experience in debt recovery Licensed and bonded to collect in all Canadian provinces and US Reports delinquent and paid accounts to major credit bureaus High success rates in debt recovery
Cons	-	Multiple complaints of harassment for debts not owed Allegations of illegal collection practices in Alberta Poor communication and slow response to disputes High fees (25%) for minimal effort
Website	Visit Site	Visit Site

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