Compare Moneypenny USA vs Horatio

Side-by-side comparison of features, pricing, services, ratings and more.

Moneypenny USA

BPO & Outsourced Support Website

Moneypenny USA is a provider of virtual customer conversations, offering phone answering, call center, and customer support services. Founded in 2001, the company has a team of over 1,000 employees across the US and UK. It serves businesses of all sizes with a focus on trust and detail-oriented service.

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Winner

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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Feature Comparison

Attribute	Moneypenny USA	Horatio
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +1.1 higher
Location	Duluth, Georgia, United States	New York City, New York, United States
Services	Call Centers Phone Answering Services Customer Support BPO	Call Centers Phone Answering Services Customer Support BPO
Industries	Legal Real Estate Corporate Services Finance Health Care Media & Communications Publishing Software & IT Services Design Construction	Corporate Services Finance HR
Pros	Highly professional and personable staff, as noted in multiple Google reviews. Smooth onboarding process with helpful sales and onboarding specialists. Flexible services including after-hours, property management, and virtual receptionist.	Tech-enabled customer support outsourcing with dedicated handpicked teams 5.0 Google rating from employees Partners with high-growth and innovative companies
Cons	Some users report billing for robocall connection time and setup delays.	-
Website	Visit Site	Visit Site

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