Compare MetCredit vs Scalable Outsourcing

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

MetCredit

BPO & Outsourced Support Website

MetCredit is a debt recovery and commercial collection agency with over 50 years of experience. They are licensed and bonded to collect commercial and consumer debt across Canada and the US. They report delinquent and paid accounts to major credit bureaus.

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Scalable Outsourcing

BPO & Outsourced Support Website

Scalable Outsourcing is a combined inbound and outbound call-center outsourcing company founded in 2017 and headquartered in Ottawa, Canada. It offers customer service hotlines, survey and market research, appointment reminders, virtual live chat, lead generation, and virtual receptionists through complete business process outsourcing solutions.

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Feature Comparison

Attribute	MetCredit	Scalable Outsourcing
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +2.6 higher	-
Location	Edmonton, Alberta, Canada	Ottawa, Ontario, Canada
Services	Call Centers BPO HR Outsourcing	Call Centers BPO HR Outsourcing
Industries	Financial Telecommunications Retail	Small Business Fintech Real Estate
Pros	Over 50 years of experience in debt recovery Licensed and bonded to collect in all Canadian provinces and US Reports delinquent and paid accounts to major credit bureaus High success rates in debt recovery	Canadian-built infrastructure with top-notch telephony and internet systems offering excellent redundancy Teams of top university graduates and seasoned call centre employees with strong English and communication skills 365-day service year with the ability to scale quickly Cost savings of up to 50% for companies outsourcing personnel
Cons	Multiple complaints of harassment for debts not owed Allegations of illegal collection practices in Alberta Poor communication and slow response to disputes High fees (25%) for minimal effort	-
Website	Visit Site	Visit Site

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