Compare Scalable Outsourcing vs TELUS Digital

Side-by-side comparison of features, pricing, services, ratings and more.

Scalable Outsourcing

BPO & Outsourced Support Website

Scalable Outsourcing is a combined inbound and outbound call-center outsourcing company founded in 2017 and headquartered in Ottawa, Canada. It offers customer service hotlines, survey and market research, appointment reminders, virtual live chat, lead generation, and virtual receptionists through complete business process outsourcing solutions.

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Winner

TELUS Digital

BPO & Outsourced Support Website

TELUS Digital is a global digital transformation and customer experience company. It provides end-to-end integrated capabilities including digital IT services, AI solutions, and front-end digital design. The company serves industries such as automotive, retail, healthcare, and corporate services.

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Feature Comparison

Attribute	Scalable Outsourcing	TELUS Digital
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +4.4 higher
Location	Ottawa, Ontario, Canada	Vancouver, Canada
Services	BPO HR Outsourcing Call Centers Customer Support	BPO HR Outsourcing Call Centers Customer Support
Industries	Small Business Fintech Real Estate	Automotive Corporate Services Retail Health Care
Pros	Canadian-built infrastructure with top-notch telephony and internet systems offering excellent redundancy Teams of top university graduates and seasoned call centre employees with strong English and communication skills 365-day service year with the ability to scale quickly Cost savings of up to 50% for companies outsourcing personnel	Global team of over 1000 employees Proprietary GenAI engine Fuel iX for rapid AI prototyping End-to-end integrated capabilities including digital IT, AI, and design
Cons	-	Some customers reported scheduling confusion during network upgrade appointments
Website	Visit Site	Visit Site

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