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Compare iVox Solutions vs 360 Transcription

Side-by-side comparison of features, pricing, services, ratings and more.

iVox Solutions Agency logo

iVox Solutions

BPO & Outsourced Support Website

iVox Solutions is a leader in the contact center industry. It offers a full range of customer and technical support services. The agency turns a cost center into a profit center by upselling and cross-selling existing and new clients.

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Winner
360 Transcription Agency logo

360 Transcription

BPO & Outsourced Support Website

360 Transcription provides reliable, fast, and accurate transcription services with 24/7 availability and fast turnaround. The company is dedicated to superior customer service and innovative solutions.

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Feature Comparison

Attribute iVox Solutions 360 Transcription
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.8 higher
Location Port St. Lucie, Florida, United States Bloomington, Illinois, United States
Services
  • Phone Answering Services
  • BPO
  • Call Centers
  • Transcription Services
  • Academic Transcription
  • Business Transcription
  • Conference Transcription
  • General Transcriptions
  • Intelligence
  • Medicine
  • Verbatim Transcription
  • Video Transcriptions
  • Phone Answering Services
  • BPO
  • Call Centers
  • Transcription Services
  • Academic Transcription
  • Business Transcription
  • Conference Transcription
  • General Transcriptions
  • Intelligence
  • Medicine
  • Verbatim Transcription
  • Video Transcriptions
Industries
Consumer Goods Corporate Services Finance
Entertainment Industry Small Business Industry Marketing Industry
Pros
  • Recognized as a leader in the contact center sector
  • Offers comprehensive customer and technical support services
  • Focuses on generating extra revenue through upselling and cross-selling
  • Accurate and timely transcriptions praised by multiple Google reviewers
  • Responsive team that quickly learns client-specific templates and needs
  • 24-hour turnaround helps medical practices maintain smooth workflow
  • Friendly and professional staff noted in several reviews
Cons
  • Multiple Google reviews cite poor management and working conditions
  • Reports of unresolved payroll discrepancies
  • Allegations of health hazards in the office
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Free Plan Available

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