Compare iVox Solutions vs Horatio

Side-by-side comparison of features, pricing, services, ratings and more.

iVox Solutions

BPO & Outsourced Support Website

iVox Solutions is a leader in the contact center industry. It offers a full range of customer and technical support services. The agency turns a cost center into a profit center by upselling and cross-selling existing and new clients.

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Winner

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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Feature Comparison

Attribute	iVox Solutions	Horatio
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +1.8 higher
Location	Port St. Lucie, Florida, United States	New York City, New York, United States
Services	Phone Answering Services BPO Call Centers	Phone Answering Services BPO Call Centers
Industries	Consumer Goods Corporate Services Finance	Corporate Services Finance HR
Pros	Recognized as a leader in the contact center sector Offers comprehensive customer and technical support services Focuses on generating extra revenue through upselling and cross-selling	Tech-enabled customer support outsourcing with dedicated handpicked teams 5.0 Google rating from employees Partners with high-growth and innovative companies
Cons	Multiple Google reviews cite poor management and working conditions Reports of unresolved payroll discrepancies Allegations of health hazards in the office	-
Website	Visit Site	Visit Site

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