Compare Intelligent Office vs Optima Communications International Inc

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Intelligent Office

BPO & Outsourced Support Website

Intelligent Office provides virtual office solutions, customized receptionist services, and office and conference space on an as-needed basis. The company serves hundreds of local, national, and international businesses. Shared office solutions are available a la carte.

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Optima Communications International Inc

BPO & Outsourced Support Website

Optima Communications International Inc is a Canadian BPO provider founded in 1992, specializing in contact center outsourcing for regulated industries. It is the largest Canadian life insurance outsourcer and the largest contact center BPO provider for electrical and water utilities in Canada, with 100% of staff located within Canada.

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Feature Comparison

Attribute	Intelligent Office	Optima Communications International Inc
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +2.8 higher
Location	Edmonton, Canada	Toronto, Canada
Services	Call Centers BPO Customer Support Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B	Call Centers BPO Customer Support Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B
Industries	IT Small Business Retail	Corporate Services Consumer Goods Finance Fintech Insurance
Pros	Professional reception services with caring, dedicated staff High-end downtown address with clean, well-organized premises and accessible amenities	Long-standing client relationships with 15-20 core clients averaging 15 years tenure 100% of staff located within Canada Largest Canadian life insurance outsourcer and largest contact center BPO for electrical and water utilities in Canada
Cons	-	Google reviews report persistent unsolicited calls claiming to be from Scotiabank, calls from multiple numbers, and difficulty being removed from call lists
Website	Visit Site	Visit Site

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