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Compare Infomedia vs ECD

Side-by-side comparison of features, pricing, services, ratings and more.

Infomedia Agency logo

Infomedia

BPO & Outsourced Support Website

Lithuanian call center and telemarketing agency founded in 1993. Uses GENESYS software for multi-channel customer service across phone, e-mail, SMS, and chat. Serves clients including Microsoft, Medicinos Bankas, Publicum, and Lietuvos Paštas.

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Winner
ECD Agency logo

ECD

BPO & Outsourced Support Website

ECD is a call center and digital marketing agency founded in 2008 and headquartered in Mexico City. The agency offers tailored, comprehensive solutions with personalized treatment and commitment on each project.

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Feature Comparison

Attribute Infomedia ECD
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +3.8 higher
Location Vilnius, Lithuania Mexico City, Mexico
Services
  • Call Centers
  • Telemarketing
  • Call Centers
  • Telemarketing
Industries
-
Automotive Insurance Travel
Pros
  • Uses GENESYS software for multi-channel customer service routing
  • Founded in 1993 with 29 years of professional experience
  • Founded in 2008 with 100-249 employees and a Mexico City headquarters
  • Lists major brands including NISSAN and MAPFRE among its clients
  • Offers tailored call center and digital marketing solutions with personalized treatment
Cons -
  • Google reviews from former employees cite concerns about benefits, HR practices, and working conditions
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