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Compare ECD vs Planas Chuliganas

Side-by-side comparison of features, pricing, services, ratings and more.

ECD Agency logo

ECD

BPO & Outsourced Support Website

ECD is a call center and digital marketing agency founded in 2008 and headquartered in Mexico City. The agency offers tailored, comprehensive solutions with personalized treatment and commitment on each project.

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Winner
Planas Chuliganas Agency logo

Planas Chuliganas

BPO & Outsourced Support Website

Planas Chuliganas is a Vilnius-based call center provider founded in 2016. It manages customer communications across calls, email, social networks, video calls, and web chats.

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Feature Comparison

Attribute ECD Planas Chuliganas
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.2 higher
Location Mexico City, Mexico Vilnius, Lithuania
Services
  • Call Centers
  • Customer service communications
  • Phone support
  • Email support
  • Social media customer support
  • Video call support
  • Web chat support
  • Call Centers
  • Customer service communications
  • Phone support
  • Email support
  • Social media customer support
  • Video call support
  • Web chat support
Industries
Automotive Insurance Travel
Retail Fashion Arts
Pros
  • Founded in 2008 with 100-249 employees and a Mexico City headquarters
  • Lists major brands including NISSAN and MAPFRE among its clients
  • Offers tailored call center and digital marketing solutions with personalized treatment
  • Supports customer inquiries across phone, email, social networks, video calls, and web chats
  • Large listed team of 250 - 499 employees
  • Serves startups, small businesses, and medium businesses
Cons
  • Google reviews from former employees cite concerns about benefits, HR practices, and working conditions
  • Some Google reviewers raised concerns about management and described the experience as inconsistent
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