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Compare Global Services BPO vs Horatio

Side-by-side comparison of features, pricing, services, ratings and more.

Global Services BPO Agency logo

Global Services BPO

BPO & Outsourced Support Website

Global Services BPO is a US-owned and managed business process outsourcing provider founded in 2009, offering inbound and outbound campaigns, live chat, email management, lead generation, customer service, and back-office support. The company serves clients across education, finance, and healthcare industries.

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Winner
Horatio Agency logo

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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Feature Comparison

Attribute Global Services BPO Horatio
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +2.4 higher
Location Las Vegas, Nevada, United States New York City, New York, United States
Services
  • BPO
  • Inbound campaigns
  • Outbound campaigns
  • Live chat
  • Email management
  • Lead generation
  • Customer service
  • Back-office support
  • BPO
  • Inbound campaigns
  • Outbound campaigns
  • Live chat
  • Email management
  • Lead generation
  • Customer service
  • Back-office support
Industries
Education Finance Healthcare
Corporate Services Finance HR
Pros -
  • Tech-enabled customer support outsourcing with dedicated handpicked teams
  • 5.0 Google rating from employees
  • Partners with high-growth and innovative companies
Cons
  • Google reviews allege fraudulent tax refund withholding, unprofessional customer service, and poor handling of sensitive documents.
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Website Visit Site Visit Site
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