Mystrika
Global Services BPO is a US-owned and managed business process outsourcing provider founded in 2009, offering inbound and outbound campaigns, live chat, email management, lead generation, customer service, and back-office support. The company serves clients across education, finance, and healthcare industries.
Global Services BPO is a US-owned and managed business process outsourcing provider headquartered in Las Vegas, Nevada. Founded in 2009, the company positions itself as a cost-effective partner delivering high-quality BPO solutions, offering services such as inbound and outbound campaigns, live chat, email management, lead generation, customer service, and back-office support.
The company employs between 100 and 249 staff and maintains a minimum project budget of $1,000 to $10,000 with an average hourly rate of $25. Global Services BPO reports expertise in managing labor dynamics across international markets, enabling dedicated remote teams that deliver scalability, transparency, and measurable results for clients.
Global Services BPO serves clients across the education, finance, and healthcare industries, tailoring outsourcing strategies to help businesses reduce costs while maintaining quality and competitiveness. The company's DesignRush profile lists BPO as its core service category and remains unclaimed.
Client sentiment on Google is poor, with an average rating of 2.6 out of 5 based on 10 reviews. The visible reviews, dated between March 2023 and February 2025, allege fraudulent withholding of tax refunds, unprofessional customer service, poor handling of sensitive documents, and lack of Better Business Bureau accreditation, with some reviewers reporting legal action.
Services
- BPO
- Inbound campaigns
- Outbound campaigns
- Live chat
- Email management
- Lead generation
- Customer service
- Back-office support
Industries Served
Team Size
Cons
- Google reviews allege fraudulent tax refund withholding, unprofessional customer service, and poor handling of sensitive documents.
Client Review Analysis
Google reviews average 2.6 out of 10 ratings, with multiple complaints alleging fraud, security lapses, and unprofessional conduct.