Compare Global Empire Corporation vs Optima Communications International Inc

Side-by-side comparison of features, pricing, services, ratings and more.

Global Empire Corporation

BPO & Outsourced Support Website

BPO and call center provider founded in 1999 serving small businesses and large enterprises with lead generation, customer support, and IT services.

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Winner

Optima Communications International Inc

BPO & Outsourced Support Website

Optima Communications International Inc is a Canadian BPO provider founded in 1992, specializing in contact center outsourcing for regulated industries. It is the largest Canadian life insurance outsourcer and the largest contact center BPO provider for electrical and water utilities in Canada, with 100% of staff located within Canada.

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Feature Comparison

Attribute	Global Empire Corporation	Optima Communications International Inc
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +2.0 higher
Location	Edmonton, Canada	Toronto, Canada
Services	BPO Call Centers Lead Generation Customer Support IT Services Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B	BPO Call Centers Lead Generation Customer Support IT Services Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B
Industries	Healthcare Tourism Retail	Corporate Services Consumer Goods Finance Fintech Insurance
Pros	Emphasizes a corporate culture of caring for clients and customers Serves both small businesses and large enterprise corporations	Long-standing client relationships with 15-20 core clients averaging 15 years tenure 100% of staff located within Canada Largest Canadian life insurance outsourcer and largest contact center BPO for electrical and water utilities in Canada
Cons	-	Google reviews report persistent unsolicited calls claiming to be from Scotiabank, calls from multiple numbers, and difficulty being removed from call lists
Website	Visit Site	Visit Site

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