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Compare GGA Solutions vs TIBA IT Services

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
GGA Solutions Agency logo

GGA Solutions

BPO & Outsourced Support Website

GGA Solutions is a nearshore BPO and call center company headquartered in Tijuana, Mexico, founded in 2017. It provides multilingual outsourcing solutions in English, Spanish, Mandarin, and Portuguese. The company focuses on serving American companies in retail, financial services, and telecommunications.

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TIBA IT Services Agency logo

TIBA IT Services

BPO & Outsourced Support Website

TIBA IT Services is a technical support and call center provider founded in 2002. The company offers multilingual support in English, Spanish, French, and Portuguese for clients' entire technology environments. It consolidates service levels from multiple vendors to meet incident response requirements.

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Feature Comparison

Attribute GGA Solutions TIBA IT Services
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +3.7 higher
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Location Tijuana, Mexico Zapopan, Mexico City, Mexico
Services
  • Call Centers
  • BPO
  • Back Office Outsourcing
  • Call Centers
  • BPO
  • Back Office Outsourcing
Industries
Retail Financial Services Telecommunications IT Marketing Fintech
IT Finance Small Business
Pros
  • Strategic location less than a mile from the U.S. border.
  • Multilingual solutions in English, Spanish, Mandarin, and Portuguese.
  • Proven track record in retail, financial services, and telecommunications.
  • Multilingual support in English, Spanish, French, and Portuguese
  • Consolidates service levels from several vendors
  • Methodology and procedures for high-level incident response
Cons
  • Some Google reviews report issues with underpayment and schedule consistency.
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