Compare GGA Solutions vs One Contact

Side-by-side comparison of features, pricing, services, ratings and more.

GGA Solutions

BPO & Outsourced Support Website

GGA Solutions is a nearshore BPO and call center company headquartered in Tijuana, Mexico, founded in 2017. It provides multilingual outsourcing solutions in English, Spanish, Mandarin, and Portuguese. The company focuses on serving American companies in retail, financial services, and telecommunications.

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Winner

One Contact

BPO & Outsourced Support Website

One Contact is a contact center outsourcing provider operating in Mexico, Colombia, and the United States. The company offers BPO services including customer service, telemarketing, collections, help desk, and social selling. Founded in 2006, it serves IT, small business, and fintech clients.

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Feature Comparison

Attribute	GGA Solutions	One Contact
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.6 higher
Location	Tijuana, Mexico	Santa Catarina, Mexico
Services	Call Centers BPO Back Office Outsourcing Customer Service Telemarketing Marketing Collections Help Desk Social Selling	Call Centers BPO Back Office Outsourcing Customer Service Telemarketing Marketing Collections Help Desk Social Selling
Industries	Retail Financial Services Telecommunications IT Marketing Fintech	IT Small Business Fintech
Pros	Strategic location less than a mile from the U.S. border. Multilingual solutions in English, Spanish, Mandarin, and Portuguese. Proven track record in retail, financial services, and telecommunications.	Flexible scheduling praised by employees Well-equipped free gym and improved facilities Strong training and tools for new hires
Cons	Some Google reviews report issues with underpayment and schedule consistency.	-
Website	Visit Site	Visit Site

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