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Compare GAM Tech vs Optima Communications International Inc

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
GAM Tech Agency logo

GAM Tech

Data & Analytics Website

GAM Tech is a Canadian managed IT service provider founded in 2012. The company offers proactive technology solutions including managed IT, cybersecurity, and cloud consulting. It serves small to mid-sized businesses across Canada with offices in Alberta, British Columbia, Ontario, and Quebec.

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Optima Communications International Inc Agency logo

Optima Communications International Inc

BPO & Outsourced Support Website

Optima Communications International Inc is a Canadian BPO provider founded in 1992, specializing in contact center outsourcing for regulated industries. It is the largest Canadian life insurance outsourcer and the largest contact center BPO provider for electrical and water utilities in Canada, with 100% of staff located within Canada.

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Feature Comparison

Attribute GAM Tech Optima Communications International Inc
Category Data & Analytics BPO & Outsourced Support
Rating
Winner +2.7 higher
Location Calgary, Alberta, Canada Toronto, Canada
Services
  • IT Services
  • Cybersecurity
  • Managed Services
  • IT Compliance Solution
  • Cloud Consulting
  • Big Data Analytics
  • Business Consulting
  • Call Centers
  • Web Design
  • UI/UX Design
  • BPO
  • Customer Support
  • Back Office Outsourcing
  • Research
  • Claims Processing
  • Finance & Accounting Function
  • Inbound
  • Outbound
  • Telemarketing
  • B2B
  • IT Services
  • Cybersecurity
  • Managed Services
  • IT Compliance Solution
  • Cloud Consulting
  • Big Data Analytics
  • Business Consulting
  • Call Centers
  • Web Design
  • UI/UX Design
  • BPO
  • Customer Support
  • Back Office Outsourcing
  • Research
  • Claims Processing
  • Finance & Accounting Function
  • Inbound
  • Outbound
  • Telemarketing
  • B2B
Industries
Automotive Consumer Goods Corporate Services Finance Hardware & Networking Home & Garden Manufacturing Transportation & Logistics Retail Public Administration
Corporate Services Consumer Goods Finance Fintech Insurance
Pros
  • Five-minute response promise for support requests
  • 24/7 support available
  • Recognized as one of Canada's Top 50 Best Managed IT Companies and Top 100 Solution Providers
  • Long-standing client relationships with 15-20 core clients averaging 15 years tenure
  • 100% of staff located within Canada
  • Largest Canadian life insurance outsourcer and largest contact center BPO for electrical and water utilities in Canada
Cons -
  • Google reviews report persistent unsolicited calls claiming to be from Scotiabank, calls from multiple numbers, and difficulty being removed from call lists
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