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Compare GABSSA GROUP vs Akro BPO

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
GABSSA GROUP Agency logo

GABSSA GROUP

BPO & Outsourced Support Website

GABSSA GROUP is a Mexican contact center and collections agency founded in 1995, with 55 branches across all 32 Mexican states and three PCI, ISO 9001, and ISO 27001-certified contact centers.

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Akro BPO Agency logo

Akro BPO

BPO & Outsourced Support Website

Akro BPO specializes in nearshore operations with a bilingual (English-Spanish) and multi-cultural workforce. The company customizes contact care services to reduce operating costs while maintaining high quality standards. It operates two operations centers in Mexico City with over 500 open positions.

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Feature Comparison

Attribute GABSSA GROUP Akro BPO
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.4 higher
Location Monterrey, Nuevo Leon, Mexico Mexico City, Mexico
Services
  • Call Centers
  • BPO
  • Digital Marketing
  • Call Centers
  • BPO
  • Digital Marketing
Industries
IT Marketing Fintech
-
Pros
  • Contact centers are PCI, ISO 9001, and ISO 27001 certified
  • Operates 55 branches across all 32 Mexican states with three contact centers
  • Bilingual and multicultural workforce enables effective nearshore support for US clients
  • Customized contact care services help reduce operating costs while maintaining quality
Cons
  • Google reviews report complaints about training, salary payments, and HR communication
  • Multiple Google reviews cite low salaries, poor working conditions, and underreporting of wages to social security
Website Visit Site Visit Site
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