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Compare GABSSA GROUP vs One Contact

Side-by-side comparison of features, pricing, services, ratings and more.

GABSSA GROUP Agency logo

GABSSA GROUP

BPO & Outsourced Support Website

GABSSA GROUP is a Mexican contact center and collections agency founded in 1995, with 55 branches across all 32 Mexican states and three PCI, ISO 9001, and ISO 27001-certified contact centers.

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Winner
One Contact Agency logo

One Contact

BPO & Outsourced Support Website

One Contact is a contact center outsourcing provider operating in Mexico, Colombia, and the United States. The company offers BPO services including customer service, telemarketing, collections, help desk, and social selling. Founded in 2006, it serves IT, small business, and fintech clients.

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Feature Comparison

Attribute GABSSA GROUP One Contact
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.6 higher
Location Monterrey, Nuevo Leon, Mexico Santa Catarina, Mexico
Services
  • Call Centers
  • Customer Service
  • Telemarketing
  • Marketing
  • Collections
  • Help Desk
  • Social Selling
  • Call Centers
  • Customer Service
  • Telemarketing
  • Marketing
  • Collections
  • Help Desk
  • Social Selling
Industries
IT Marketing Fintech
IT Small Business Fintech
Pros
  • Contact centers are PCI, ISO 9001, and ISO 27001 certified
  • Operates 55 branches across all 32 Mexican states with three contact centers
  • Flexible scheduling praised by employees
  • Well-equipped free gym and improved facilities
  • Strong training and tools for new hires
Cons
  • Google reviews report complaints about training, salary payments, and HR communication
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