Compare Face for Business vs Serco

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Face for Business

BPO & Outsourced Support Website

Face for Business provides professional answering and live chat services for UK businesses, using experienced PAs trained in specific industries. Founded in 2012, the agency focuses on delivering warm, empathetic call handling that feels like an in-house team.

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Serco

BPO & Outsourced Support Website

Serco operates in five sectors of public-service provision: Health, Transport, Justice & Immigration, Defence and Citizens Services. The company was founded in 1988 and has over 1000 employees.

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Feature Comparison

Attribute	Face for Business	Serco
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +1.7 higher
Location	Burscough, United Kingdom	Hook, United Kingdom
Services	Phone Answering Services Call Centers Customer Support HR Outsourcing BPO	Phone Answering Services Call Centers Customer Support HR Outsourcing BPO
Industries	Legal Insurance Retail Dental Health Care Finance Software & IT Services Real Estate Construction Other	Government IT Healthcare
Pros	Professional and friendly team that acts as an extension of the client's business. Seamless integration with client CRM systems and quick setup. Proven track record of helping clients secure new projects and reduce missed calls.	Strong public service ethos and values-driven culture Global presence across multiple continents
Cons	-	Multiple negative Google reviews citing poor service and value for money
Website	Visit Site	Visit Site

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face for business vs ant marketing face for business vs growth hub face for business vs firstcall face for business vs wfp mailing services ltd face for business vs excalibur communications serco vs ant marketing serco vs growth hub serco vs firstcall serco vs wfp mailing services ltd serco vs excalibur communications

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