Compare Extend Communications vs Telelink Answering Service

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Extend Communications

BPO & Outsourced Support Website

Extend Communications provides telephone answering, email response, and web interaction solutions. They offer inbound call centre and telephone answering services as well as emergency dispatch. The company has been operating since 1956 and serves clients across Canada and the USA.

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Telelink Answering Service

BPO & Outsourced Support Website

Telelink provides live call-answering services 24/7 to improve customer service and ensure no important call is missed. The award-winning response centre offers virtual reception, message taking, help desk and technical support, and business process outsourcing.

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Feature Comparison

Attribute	Extend Communications	Telelink Answering Service
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +3.8 higher	-
Location	Brantford, Ontario, Canada	St. John's, Canada
Services	Phone Answering Services Call Centers BPO	Phone Answering Services Call Centers BPO
Industries	Real Estate Healthcare Government	Municipalities Construction Plumbers Electricians Utilities Property Management
Pros	Family-run for three generations with strong community involvement Well-trained and accredited staff using up-to-date technology No offshore subcontracting ensures quality control	Over 55 years of experience in call answering Award-winning response centre 24/7 live call answering services Serves a diverse range of industries including municipalities and property management
Cons	Multiple reports of rude customer service and failure to follow instructions Billing disputes and incorrect dispatches reported by clients	-
Website	Visit Site	Visit Site

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