Compare Extend Communications vs Global Empire Corporation

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Extend Communications

BPO & Outsourced Support Website

Extend Communications provides telephone answering, email response, and web interaction solutions. They offer inbound call centre and telephone answering services as well as emergency dispatch. The company has been operating since 1956 and serves clients across Canada and the USA.

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Global Empire Corporation

BPO & Outsourced Support Website

BPO and call center provider founded in 1999 serving small businesses and large enterprises with lead generation, customer support, and IT services.

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Feature Comparison

Attribute	Extend Communications	Global Empire Corporation
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +3.8 higher	-
Location	Brantford, Ontario, Canada	Edmonton, Canada
Services	Phone Answering Services Call Centers BPO Lead Generation Customer Support IT Services	Phone Answering Services Call Centers BPO Lead Generation Customer Support IT Services
Industries	Real Estate Healthcare Government	Healthcare Tourism Retail
Pros	Family-run for three generations with strong community involvement Well-trained and accredited staff using up-to-date technology No offshore subcontracting ensures quality control	Emphasizes a corporate culture of caring for clients and customers Serves both small businesses and large enterprise corporations
Cons	Multiple reports of rude customer service and failure to follow instructions Billing disputes and incorrect dispatches reported by clients	-
Website	Visit Site	Visit Site

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