Compare Extend Communications vs 3C Contact Services

Side-by-side comparison of features, pricing, services, ratings and more.

Extend Communications

BPO & Outsourced Support Website

Extend Communications provides telephone answering, email response, and web interaction solutions. They offer inbound call centre and telephone answering services as well as emergency dispatch. The company has been operating since 1956 and serves clients across Canada and the USA.

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Winner

3C Contact Services

BPO & Outsourced Support Website

3C Contact Services provides tailored inbound and outbound call center solutions, focusing on upselling and cross-selling. The agency has a team of 100-249 employees and was founded in 2013. They offer services such as inbound, telemarketing, and virtual receptionist.

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Feature Comparison

Attribute	Extend Communications	3C Contact Services
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.8 higher
Location	Brantford, Ontario, Canada	Concord, Ontario, Canada
Services	Phone Answering Services Call Centers Inbound Telemarketing Virtual Receptionist	Phone Answering Services Call Centers Inbound Telemarketing Virtual Receptionist
Industries	Real Estate Healthcare Government	-
Pros	Family-run for three generations with strong community involvement Well-trained and accredited staff using up-to-date technology No offshore subcontracting ensures quality control	Clients highlight the professionalism, knowledge, and dedication of management and staff. Google reviews consistently praise timely and professional call answering.
Cons	Multiple reports of rude customer service and failure to follow instructions Billing disputes and incorrect dispatches reported by clients	-
Website	Visit Site	Visit Site

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