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Compare Dyalogo vs BPM Consulting

Side-by-side comparison of features, pricing, services, ratings and more.

Dyalogo Agency logo

Dyalogo

BPO & Outsourced Support Website

Colombian call center technology and services company founded in 2003. Delivers call center software, monitoring, and automated reporting with more than 1,000 projects installed nationally and internationally. Holds the IT Mark quality certification from the ESI Center of Spain.

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Winner
BPM Consulting Agency logo

BPM Consulting

BPO & Outsourced Support Website

Call center agency in Bogota offering inbound and outbound contact services, CRM management, electronic invoicing, and IT help desk support, with strength in public sector citizen attention.

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Feature Comparison

Attribute Dyalogo BPM Consulting
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.1 higher
Location Bogota, Colombia Bogota, Colombia
Services
  • Call Centers
  • Call Centers
Industries
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IT Industry Finance Industry Small Business Industry
Pros
  • First Colombian company to sell call center technology, holding the IT Mark quality certification from the ESI Center of Spain
  • More than 1,000 call center projects installed nationally and internationally since 2003
  • Process standards aligned with CMMI, ISO 27000, and Ten Square
  • Strong public sector citizen attention services, both face-to-face and remote
  • Private sector experience in computer help desk management, on-site technical support, and IT infrastructure administration
Cons
  • One Google reviewer reported difficulty reaching the call center by phone
  • Google reviews report prolonged delays and cancellations in hiring processes
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