Compare Dyalogo vs Contacta

Side-by-side comparison of features, pricing, services, ratings and more.

Dyalogo

BPO & Outsourced Support Website

Colombian call center technology and services company founded in 2003. Delivers call center software, monitoring, and automated reporting with more than 1,000 projects installed nationally and internationally. Holds the IT Mark quality certification from the ESI Center of Spain.

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Winner

Contacta

BPO & Outsourced Support Website

Contacta is a customer experience transformation company providing omnichannel contact center and data analytics solutions. Founded in 2012, the agency operates with a team of 100-249 employees and is headquartered in Barranquilla, Colombia.

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Feature Comparison

Attribute	Dyalogo	Contacta
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.2 higher
Location	Bogota, Colombia	Barranquilla, Colombia
Services	Call Centers	Call Centers
Industries	-	IT Industry Telecommunications Industry Small Business Industry
Pros	First Colombian company to sell call center technology, holding the IT Mark quality certification from the ESI Center of Spain More than 1,000 call center projects installed nationally and internationally since 2003 Process standards aligned with CMMI, ISO 27000, and Ten Square	Strong 4.4 Google rating from 18 reviews with consistently positive feedback Clients praise personalized attention, commitment to quality, and always-available support Agents adapt service delivery to each country's organizational culture and consumer patterns
Cons	One Google reviewer reported difficulty reaching the call center by phone	-
Website	Visit Site	Visit Site

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