Compare Decimus Technologies vs Optima Communications International Inc

Side-by-side comparison of features, pricing, services, ratings and more.

Decimus Technologies

BPO & Outsourced Support Website

Decimus Technologies provides AI-powered sales appointment systems for SMEs. The agency helps businesses triple lead conversion without additional marketing spend or hiring.

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Winner

Optima Communications International Inc

BPO & Outsourced Support Website

Optima Communications International Inc is a Canadian BPO provider founded in 1992, specializing in contact center outsourcing for regulated industries. It is the largest Canadian life insurance outsourcer and the largest contact center BPO provider for electrical and water utilities in Canada, with 100% of staff located within Canada.

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Feature Comparison

Attribute	Decimus Technologies	Optima Communications International Inc
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +2.0 higher
Location	Montreal, Canada	Toronto, Canada
Services	Digital Marketing Call Centers BPO Customer Support Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B	Digital Marketing Call Centers BPO Customer Support Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B
Industries	Small Business	Corporate Services Consumer Goods Finance Fintech Insurance
Pros	Uses AI to triple lead conversion rates for SMEs Provides enterprise-level sales appointment systems at accessible pricing	Long-standing client relationships with 15-20 core clients averaging 15 years tenure 100% of staff located within Canada Largest Canadian life insurance outsourcer and largest contact center BPO for electrical and water utilities in Canada
Cons	-	Google reviews report persistent unsolicited calls claiming to be from Scotiabank, calls from multiple numbers, and difficulty being removed from call lists
Website	Visit Site	Visit Site

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