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Compare Customer Contact Services vs A Better Connection

Side-by-side comparison of features, pricing, services, ratings and more.

Customer Contact Services Agency logo

Customer Contact Services

BPO & Outsourced Support Website

CCS offers cutting-edge technological services to businesses of all sizes. Live agents respond 24/7/365. CCS is HIPAA, PCI and HITRUST compliant.

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Winner
A Better Connection Agency logo

A Better Connection

BPO & Outsourced Support Website

A Better Connection is a phone answering and call center services provider headquartered in Gilbert, Arizona. Founded in 2000, the company delivers 24/7 answering services from secure facilities.

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Feature Comparison

Attribute Customer Contact Services A Better Connection
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.4 higher
Location Minnetonka, Minnesota, United States Gilbert, Arizona, United States
Services
  • Call Centers
  • Appointment Setting
  • B2B
  • Inbound
  • Outbound
  • Virtual Receptionist
  • Phone Answering Services
  • Call Center Services
  • Call Centers
  • Appointment Setting
  • B2B
  • Inbound
  • Outbound
  • Virtual Receptionist
  • Phone Answering Services
  • Call Center Services
Industries
Dental Legal Construction Real Estate Finance Recreation & Travel
Real Estate Industry Healthcare Industry Legal Industry
Pros
  • Responsive and professional team
  • Flexible and customizable solutions
  • HIPAA, PCI, and HITRUST compliant
  • Offers reliable 24/7 answering services from secure facilities
  • Local agents use current technology to answer, catalog, and dispatch calls with real-time updates
  • Maintains detailed documentation of all calls for client review
Cons
  • Some clients report misleading pricing and unexpected high charges
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