Compare Continental Message Solution vs Horatio

Side-by-side comparison of features, pricing, services, ratings and more.

Continental Message Solution

BPO & Outsourced Support Website

CMS is a leading US-based call center delivering 24-hour answering services, IVR, business process outsourcing, and mass notification solutions to businesses worldwide. Founded in 1967, the agency serves small businesses across industries such as healthcare, manufacturing, and real estate.

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Winner

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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Feature Comparison

Attribute	Continental Message Solution	Horatio
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +1.3 higher
Location	Columbus, Ohio, United States	New York City, New York, United States
Services	Call Centers Phone Answering Services BPO	Call Centers Phone Answering Services BPO
Industries	Manufacturing Software & IT Services Transportation & Logistics Health Care Real Estate	Corporate Services Finance HR
Pros	Over 50 years of experience in call center and answering services Offers customized IVR, mass notification, and after-hours solutions Clients report responsive service and on-time, under-budget delivery	Tech-enabled customer support outsourcing with dedicated handpicked teams 5.0 Google rating from employees Partners with high-growth and innovative companies
Cons	Some clients report difficulties with service cancellation and billing	-
Website	Visit Site	Visit Site

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