Compare Contacta vs Friendly HR

Side-by-side comparison of features, pricing, services, ratings and more.

Contacta

BPO & Outsourced Support Website

Contacta is a customer experience transformation company providing omnichannel contact center and data analytics solutions. Founded in 2012, the agency operates with a team of 100-249 employees and is headquartered in Barranquilla, Colombia.

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Winner

Friendly HR

BPO & Outsourced Support Website

Friendly HR is a Belgrade-based HR outsourcing agency founded in 2020 with a mission to bring humanity back to human resources. The agency offers recruitment and selection services, analyzing the market to find candidates who align with a client's values and culture. It serves clients across the IT, financial, and retail industries.

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Feature Comparison

Attribute	Contacta	Friendly HR
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.1 higher
Location	Barranquilla, Colombia	Belgrade, Serbia
Services	Call Centers HR Outsourcing	Call Centers HR Outsourcing
Industries	IT Industry Telecommunications Industry Small Business Industry	IT Financial Retail
Pros	Strong 4.4 Google rating from 18 reviews with consistently positive feedback Clients praise personalized attention, commitment to quality, and always-available support Agents adapt service delivery to each country's organizational culture and consumer patterns	Clients highlight the team's friendliness and detailed communication. Known for professional and responsible teamwork.
Cons	-	Some reviews mention difficulty contacting the office or inconsistent quality.
Website	Visit Site	Visit Site

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