Compare Contacta vs Brandt Business Services

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Contacta

BPO & Outsourced Support Website

Contacta is a customer experience transformation company providing omnichannel contact center and data analytics solutions. Founded in 2012, the agency operates with a team of 100-249 employees and is headquartered in Barranquilla, Colombia.

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Brandt Business Services

IT Services & Technology Consulting Website

BPO and customer experience consulting firm founded in 2004 and headquartered in Kuala Lumpur, Malaysia. The firm delivers outsourced customer support, call center operations, and HR outsourcing to large enterprises.

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Feature Comparison

Attribute	Contacta	Brandt Business Services
Category	BPO & Outsourced Support	IT Services & Technology Consulting
Rating	Winner +4.4 higher	-
Location	Barranquilla, Colombia	Kuala Lumpur, Malaysia
Services	Call Centers BPO HR Outsourcing Business Consulting Customer Support CRM Consulting	Call Centers BPO HR Outsourcing Business Consulting Customer Support CRM Consulting
Industries	IT Industry Telecommunications Industry Small Business Industry	e-commerce banking financial services telecommunications oil and gas
Pros	Strong 4.4 Google rating from 18 reviews with consistently positive feedback Clients praise personalized attention, commitment to quality, and always-available support Agents adapt service delivery to each country's organizational culture and consumer patterns	Named HR Vendor of the Year in 2020, 2021, 2022, and 2023 Mesralink reported at least 50% improvements in case resolutions, agent performance, and call and email quality after Brandt took over operations
Website	Visit Site	Visit Site

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