Compare Clearanswer vs ATM Group

Side-by-side comparison of features, pricing, services, ratings and more.

Clearanswer

BPO & Outsourced Support Website

Clearanswer is a call center agency founded in 1998 and headquartered in Leeds, United Kingdom. The company handles inbound customer service and outbound sales across phone, chat, email and text. It employs between 500 and 999 people.

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Winner

ATM Group

BPO & Outsourced Support Website

ATM Group is a tech-enabled customer operations and revenue partner for mid-market and enterprise organisations. The company helps brands deliver better customer experience, stronger retention and measurable commercial outcomes by combining high-performing people with smarter technology, automation and interaction intelligence. Founded in 1997, the agency has over 1,000 employees and serves clients across multiple industries.

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Feature Comparison

Attribute	Clearanswer	ATM Group
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +1.4 higher
Location	Leeds, LS28 7UR, United Kingdom	Leicester, United Kingdom
Services	Call Centers BPO Phone Answering Services HR Outsourcing Customer Support	Call Centers BPO Phone Answering Services HR Outsourcing Customer Support
Industries	IT Industry Retail Industry Fintech Industry	Home & Garden Health Care Entertainment Retail Hospitality Finance Recreation & Travel Software & IT Services Media & Communications
Pros	Handles inbound customer service and outbound sales across phone, chat, email and text Reports measuring customer engagement and first-call resolution	Positive employee culture with internal progression opportunities Strong client service with knowledgeable staff Tech-enabled approach with ATM One platform for interaction intelligence
Cons	Google reviewers report poor communication, unprofessionalism, and disorganisation	Some reviews cite poor management and unprofessional staff Concerns about staff using dummy names when representing clients
Website	Visit Site	Visit Site

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