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Clearanswer is a call center agency founded in 1998 and headquartered in Leeds, United Kingdom. The company handles inbound customer service and outbound sales across phone, chat, email and text. It employs between 500 and 999 people.
Clearanswer is a call center agency founded in 1998 and headquartered at 44-60 Richardshaw Lane, Leeds, United Kingdom. The company employs between 500 and 999 people and describes itself as handling all customer contact needs, from inbound customer service calls to outbound sales, across phone, chat, email and text.
The DesignRush profile lists Clearanswer's minimum budget and average hourly rate as "Inquire," so neither is publicly disclosed. The company states that its agents build rapport with customers and that it measures customer engagement and first-call resolution to exceed customer expectations.
Clearanswer's listed service category is Call Centers. Its profile emphasizes high-quality, high-service interactions and creating consumer loyalty and retention, even on single interactions.
The Clearanswer Clients section on DesignRush lists the IT industry, retail industry, and fintech industry as client types served.
On Google, Clearanswer holds a 2.1 rating from 15 reviews. The five sampled Google reviews are all 1.0-star and cite poor communication, unprofessional conduct, disorganisation, and severe dissatisfaction with the company.
The DesignRush profile includes agency photos but no published case studies, portfolio metrics, or client result data.
Services
- Call Centers
Industries Served
Team Size
Pros
- Handles inbound customer service and outbound sales across phone, chat, email and text
- Reports measuring customer engagement and first-call resolution
Cons
- Google reviewers report poor communication, unprofessionalism, and disorganisation
Client Review Analysis
Clearanswer has a 2.1 Google rating from 15 reviews; sampled reviews describe poor communication, unprofessional behaviour, and disorganisation.