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Compare CCI Resources vs Millennium Process Group Inc

Side-by-side comparison of features, pricing, services, ratings and more.

CCI Resources Agency logo

CCI Resources

BPO & Outsourced Support Website

CCI Resources is a full-service survey research firm with over 25 years of experience. The agency specializes in surveys, assessments, and evaluations for private enterprises, governments, educational institutions, and non-profits. It offers paper, online, email, telephone, and focus group methodologies.

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Winner
Millennium Process Group Inc Agency logo

Millennium Process Group Inc

BPO & Outsourced Support Website

Millennium Process Group Inc is the business process outsourcing division of NTT, designing and running customer experience management solutions for North American clients. It offers fully outsourced contact centre operations and managed services including quality assurance, workforce management, and analytics.

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Feature Comparison

Attribute CCI Resources Millennium Process Group Inc
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +3.1 higher
Location Orangeville, Ontario, Canada Toronto, Canada
Services
  • Call Centers
  • Collection
  • Survey Services
  • BPO
  • Call Centers
  • Collection
  • Survey Services
  • BPO
Industries
Government Education Healthcare Non-Profit Enterprise
Financial Services Retail eCommerce Telecommunications Government Fintech Banking
Pros
  • Over 25 years of experience in survey research
  • Full-service capabilities from methodology design to post-survey consulting
  • Multi-department team including call centre, data collection, analysis, and reporting
-
Cons -
  • Customer reviews report persistent unsolicited calls and unprofessional service.
  • Employee reviews cite inadequate training and management issues.
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