Compare CanadaDirect vs Gexel Telecom

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

CanadaDirect

BPO & Outsourced Support Website

CanadaDirect is an integrated marketing solutions provider focused on contact center sales and affinity marketing services. The company operates 4 contact centers in Canada and 1 site in Cebu, Philippines, with over 600 acquisition and demand generation specialists. All contact centers are PCI Level 1 Certified.

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Gexel Telecom

BPO & Outsourced Support Website

Gexel Telecom is a bilingual contact center providing call center and customer support services. The agency uses a consultative approach to deliver tailored solutions. Founded in 1998, it has over two decades of experience.

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Feature Comparison

Attribute	CanadaDirect	Gexel Telecom
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +2.0 higher	-
Location	Montreal, H9P 2N1, Canada	Montreal, Quebec, Canada
Services	Call Centers Customer Support	Call Centers Customer Support
Industries	Telecommunications Pharmaceutical Technology	Financial Retail Telecommunications
Pros	Operating since 1987 with 30 years of experience in contact center solutions PCI Level 1 Certified across all contact center sites Over 600 acquisition and demand generation specialists	Bilingual contact center serving multiple languages. Consultative approach that analyzes client ecosystems. Over 20 years of industry experience since 1998. Expertise in inbound, outbound, and telemarketing services.
Cons	Google reviews report recurring order cancellations, shipping delays, and poor tracking for marketplace purchases	-
Website	Visit Site	Visit Site

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