Compare Gexel Telecom vs TELUS Digital

Side-by-side comparison of features, pricing, services, ratings and more.

Gexel Telecom

BPO & Outsourced Support Website

Gexel Telecom is a bilingual contact center providing call center and customer support services. The agency uses a consultative approach to deliver tailored solutions. Founded in 1998, it has over two decades of experience.

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Winner

TELUS Digital

BPO & Outsourced Support Website

TELUS Digital is a global digital transformation and customer experience company. It provides end-to-end integrated capabilities including digital IT services, AI solutions, and front-end digital design. The company serves industries such as automotive, retail, healthcare, and corporate services.

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Feature Comparison

Attribute	Gexel Telecom	TELUS Digital
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +4.4 higher
Location	Montreal, Quebec, Canada	Vancouver, Canada
Services	Call Centers Customer Support	Call Centers Customer Support
Industries	Financial Retail Telecommunications	Automotive Corporate Services Retail Health Care
Pros	Bilingual contact center serving multiple languages. Consultative approach that analyzes client ecosystems. Over 20 years of industry experience since 1998. Expertise in inbound, outbound, and telemarketing services.	Global team of over 1000 employees Proprietary GenAI engine Fuel iX for rapid AI prototyping End-to-end integrated capabilities including digital IT, AI, and design
Cons	-	Some customers reported scheduling confusion during network upgrade appointments
Website	Visit Site	Visit Site

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