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Compare CallTel Communications Limited vs MacTay

Side-by-side comparison of features, pricing, services, ratings and more.

CallTel Communications Limited Agency logo

CallTel Communications Limited

BPO & Outsourced Support Website

CallTel is a business process outsourcing, telephone answering service, and customer engagement company. It provides digital solutions to maximize the effectiveness of individuals, groups, and companies using technology. The agency serves clients across multiple industries from its headquarters in Lagos, Nigeria.

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Winner
MacTay Agency logo

MacTay

BPO & Outsourced Support Website

MacTay is a Nigerian HR management consulting and BPO firm with over 40 years of experience. It provides integrated people and performance solutions including consulting, talent development, outsourcing, and contact centre services. The company serves enterprises across multiple industries in Africa.

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Feature Comparison

Attribute CallTel Communications Limited MacTay
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.7 higher
Location Lagos, Nigeria Lagos, Nigeria
Services
  • Call Centers
  • Phone Answering Services
  • Customer Support
  • BPO
  • HR Outsourcing
  • Call Centers
  • Phone Answering Services
  • Customer Support
  • BPO
  • HR Outsourcing
Industries
Education Construction Government Health Care Finance Legal Real Estate Energy & Mining Insurance Nonprofit
Energy & Mining Construction Corporate Services Consumer Goods eCommerce Agriculture Education Food and Beverage Government Manufacturing
Pros
  • Positive Google reviews highlight that CallTel helps businesses focus on big things and that its virtual assistance service is a plus.
  • The agency has a large team of 500-999 employees and serves a wide range of industries.
  • Over 40 years of experience in HR management consulting and BPO across Africa
  • Pioneered Nigeria's first corporate VR training technology and AISA Enterprise AI platform
  • High Google rating of 4.4 with positive reviews on customer satisfaction and training quality
Cons
  • One Google reviewer reported a toxic work environment.
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