Compare Brandt Business Services vs Contacta

Side-by-side comparison of features, pricing, services, ratings and more.

Brandt Business Services

IT Services & Technology Consulting Website

BPO and customer experience consulting firm founded in 2004 and headquartered in Kuala Lumpur, Malaysia. The firm delivers outsourced customer support, call center operations, and HR outsourcing to large enterprises.

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Winner

Contacta

BPO & Outsourced Support Website

Contacta is a customer experience transformation company providing omnichannel contact center and data analytics solutions. Founded in 2012, the agency operates with a team of 100-249 employees and is headquartered in Barranquilla, Colombia.

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Feature Comparison

Attribute	Brandt Business Services	Contacta
Category	IT Services & Technology Consulting	BPO & Outsourced Support
Rating	-	Winner +4.4 higher
Location	Kuala Lumpur, Malaysia	Barranquilla, Colombia
Services	BPO HR Outsourcing Business Consulting Call Centers Customer Support CRM Consulting	BPO HR Outsourcing Business Consulting Call Centers Customer Support CRM Consulting
Industries	e-commerce banking financial services telecommunications oil and gas	IT Industry Telecommunications Industry Small Business Industry
Pros	Named HR Vendor of the Year in 2020, 2021, 2022, and 2023 Mesralink reported at least 50% improvements in case resolutions, agent performance, and call and email quality after Brandt took over operations	Strong 4.4 Google rating from 18 reviews with consistently positive feedback Clients praise personalized attention, commitment to quality, and always-available support Agents adapt service delivery to each country's organizational culture and consumer patterns
Website	Visit Site	Visit Site

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