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Compare Baltic Assist vs Concentra BPO

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Baltic Assist Agency logo

Baltic Assist

BPO & Outsourced Support Website

Baltic Assist provides innovative and automated outsourcing solutions. It serves over 500 companies worldwide with accounting services and dedicated virtual employees.

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Concentra BPO Agency logo

Concentra BPO

BPO & Outsourced Support Website

Concentra BPO brings over 50 years of experience in the contact center industry, bridging the gap between businesses and their customers. Specializing in human-centered interactions, the company conducts more than a million outbound calls weekly. Offering fully integrated omnichannel solutions, Concentra BPO streamlines the customer experience on a single console.

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Feature Comparison

Attribute Baltic Assist Concentra BPO
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.1 higher
Location Vilnius, Lithuania Mexico City, Mexico
Services
  • Accounting and Bookkeeping
  • Payroll
  • Preparation of Financial Statements / Management Reports
  • Payment Processing Services
  • Corporate Secretarial Services
  • Dedicated Virtual Employees
  • Customer Support
  • GDPR officers
  • Business Assistants
  • Data and Transaction Analysts
  • Customer Success Managers
  • Business Development and Sales Representatives
  • Digital Marketing Specialists
  • Front-End, Back-End, Full-Stack Developers
  • Compliance analysts
  • Call Centers
  • Accounting and Bookkeeping
  • Payroll
  • Preparation of Financial Statements / Management Reports
  • Payment Processing Services
  • Corporate Secretarial Services
  • Dedicated Virtual Employees
  • Customer Support
  • GDPR officers
  • Business Assistants
  • Data and Transaction Analysts
  • Customer Success Managers
  • Business Development and Sales Representatives
  • Digital Marketing Specialists
  • Front-End, Back-End, Full-Stack Developers
  • Compliance analysts
  • Call Centers
Industries
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Finance Insurance Automotive
Pros
  • Quick and efficient tax and accounting services
  • Supportive management and collaborative team culture
  • Flexible working hours and remote work options
  • Cost-effective outsourcing solutions for over 500 companies
  • Over 50 years of combined experience in the contact center industry
  • Conducts over one million outbound calls per week
  • Offers fully integrated omnichannel solutions on a single console
Cons
  • Some users report unsolicited spam emails from the company
  • Multiple Google reviews report low pay, poor working conditions, and unethical management practices
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