Compare Concentra BPO vs UPAX

Side-by-side comparison of features, pricing, services, ratings and more.

Concentra BPO

BPO & Outsourced Support Website

Concentra BPO brings over 50 years of experience in the contact center industry, bridging the gap between businesses and their customers. Specializing in human-centered interactions, the company conducts more than a million outbound calls weekly. Offering fully integrated omnichannel solutions, Concentra BPO streamlines the customer experience on a single console.

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Winner

UPAX

Data & Analytics Website

UPAX is an IT agency in Mexico City offering staff augmentation, HR outsourcing, and IT staffing. The agency combines research, strategy, creativity, and technology to serve brands across automotive, food, airline, pharma, and telecom sectors.

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Feature Comparison

Attribute	Concentra BPO	UPAX
Category	BPO & Outsourced Support	Data & Analytics
Rating		Winner +1.7 higher
Location	Mexico City, Mexico	Mexico City, Mexico
Services	Call Centers Staff Augmentation HR Outsourcing IT Staffing	Call Centers Staff Augmentation HR Outsourcing IT Staffing
Industries	Finance Insurance Automotive	Automotive Food and Beverage Airlines Pharmaceuticals Entertainment Telecommunications Education Retail
Pros	Over 50 years of combined experience in the contact center industry Conducts over one million outbound calls per week Offers fully integrated omnichannel solutions on a single console	Multidisciplinary team collaborating with over 1,000 contributors Client base includes Astra Zeneca, Mazda, Nestle, Volaris, Honda, Cinemex, AT&T, UVM, and Elektra Google rating of 4.4 from 106 reviews
Cons	Multiple Google reviews report low pay, poor working conditions, and unethical management practices	One reviewer reported queueing at entry and broken elevators at the office building
Website	Visit Site	Visit Site

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