Compare Australia Telehealth vs Telstra Health

Side-by-side comparison of features, pricing, services, ratings and more.

Australia Telehealth

BPO & Outsourced Support Website

Australia Telehealth is a Brisbane-based telehealth services provider founded in 2015. The company offers call center and phone answering services for healthcare clients, including confidential messaging, appointment setting, patient reminders, and next-care-step coordination. It focuses on improving access to psychiatric care for patients in rural and remote areas.

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Winner

Telstra Health

BPO & Outsourced Support Website

Telstra Health is a digitally-enabled healthcare company founded in 2013 and headquartered in Melbourne, Australia. It provides phone answering and call center services along with clinical and administrative systems, health data analytics, population health solutions, information exchange, and telehealth solutions for Australian care providers.

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Feature Comparison

Attribute	Australia Telehealth	Telstra Health
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +1.3 higher
Location	Brisbane, Australia	Melbourne, Australia
Services	Call Centers Phone Answering Services	Call Centers Phone Answering Services
Industries	Small Business Healthcare IT	Healthcare Hospitals Health services Pharmacy Aged care Disability care
Pros	Provides telehealth psychiatric care that improves access for rural and remote patients Patients report thorough, personable assessments and clear written reports to referring GPs	Works across hospital, health service, pharmacy, and aged and disability care sectors Provides in-house clinical systems, health data analytics, population health solutions, and telehealth offerings Large 1000-plus employee team in operation since 2013
Cons	Reviewers report long wait times for appointments Reviewers cite limited post-assessment follow-up, with ongoing care deferred to the patient's GP	Some Google reviewers report concerns with product reliability and training support
Website	Visit Site	Visit Site

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