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Compare Australia Telehealth vs Probe CX

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Australia Telehealth Agency logo

Australia Telehealth

BPO & Outsourced Support Website

Australia Telehealth is a Brisbane-based telehealth services provider founded in 2015. The company offers call center and phone answering services for healthcare clients, including confidential messaging, appointment setting, patient reminders, and next-care-step coordination. It focuses on improving access to psychiatric care for patients in rural and remote areas.

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Probe CX Agency logo

Probe CX

BPO & Outsourced Support Website

Probe CX is a customer experience organisation operating across the Pacific, Asia, and North America. It designs and deploys solutions in customer management, consulting, and intelligent automation. The company has over 17,000 staff across 4 countries and specialises in digital transformation, process simplification, and automation.

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Feature Comparison

Attribute Australia Telehealth Probe CX
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +2.9 higher
-
Location Brisbane, Australia Melbourne, Australia
Services
  • Call Centers
  • Phone Answering Services
  • Customer Support
  • BPO
  • Call Centers
  • Phone Answering Services
  • Customer Support
  • BPO
Industries
Small Business Healthcare IT
IT Financial Education
Pros
  • Provides telehealth psychiatric care that improves access for rural and remote patients
  • Patients report thorough, personable assessments and clear written reports to referring GPs
  • Large global team of over 17,000 staff across 4 countries
  • Market-leading digital transformation practice with broad geographic reach
Cons
  • Reviewers report long wait times for appointments
  • Reviewers cite limited post-assessment follow-up, with ongoing care deferred to the patient's GP
-
Website Visit Site Visit Site
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