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Compare AnswerPlus vs Nordia Inc.

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
AnswerPlus Agency logo

AnswerPlus

IT Services & Technology Consulting Website

AnswerPlus is a Canadian-owned call answering service provider offering 24/7 outsourced call handling, appointment scheduling, and bilingual support. Founded in 1961, the company serves over 2,500 customers across multiple industries.

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Nordia Inc. Agency logo

Nordia Inc.

BPO & Outsourced Support Website

Nordia is Canada's largest provider of customer service solutions, operating 12 centres across B.C., Ontario, Quebec, and New-Brunswick. Services include customer support, sales and loyalty, directory assistance, teleconferencing, and technology-assisted relay services.

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Feature Comparison

Attribute AnswerPlus Nordia Inc.
Category IT Services & Technology Consulting BPO & Outsourced Support
Rating
Winner +3.9 higher
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Location Hamilton, Ontario, Canada Laval, Montreal, Canada
Services
  • Phone Answering Services
  • Call Centers
  • Customer Support
  • BPO
  • Managed Services
  • Sales and Loyalty
  • Directory Assistance
  • Teleconferencing
  • Technology-Assisted Relay Services
  • Phone Answering Services
  • Call Centers
  • Customer Support
  • BPO
  • Managed Services
  • Sales and Loyalty
  • Directory Assistance
  • Teleconferencing
  • Technology-Assisted Relay Services
Industries
Health Care Government Legal Nonprofit Public Safety Construction Energy & Mining Food and Beverage Education Software & IT Services
IT Commercial Financial
Pros
  • Award-winning 24/7 call answering with over 60 years of experience
  • Bilingual English and French support
  • Serves over 2,500 customers across diverse industries
  • Canada's largest customer service solutions provider
  • Operates 12 centres across four provinces
  • 86% employee recommendation rate
Cons
  • Some clients report missed calls and unprofessional handling
  • Allegations of age discrimination
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