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Nordia is Canada's largest provider of customer service solutions, operating 12 centres across B.C., Ontario, Quebec, and New-Brunswick. Services include customer support, sales and loyalty, directory assistance, teleconferencing, and technology-assisted relay services.
Nordia Inc. is Canada's largest provider of customer service solutions, an industry leader since 1999. The company operates 12 centres across British Columbia, Ontario, Quebec, and New-Brunswick, with headquarters in Laval, Montreal, and an additional location in Edmonton. With over 1,000 employees, Nordia offers a wide range of support to help customers get the most out of their services and resolve issues.
The company's services include customer support covering billing, service, and technical issues, as well as sales and loyalty programs, directory assistance, and teleconferencing. Nordia also provides technology-assisted relay services to facilitate communication for hearing and speech-impaired customers, demonstrating a commitment to accessibility.
Nordia serves clients across the IT, commercial, and financial industries, offering scalable call center and customer support solutions. The company's large workforce and multi-province presence make it a strong partner for organizations requiring extensive, bilingual customer service operations.
Nordia prides itself on attracting and retaining top talent, providing a stimulating and rewarding environment for employees and offering among the most competitive total compensation in the industry. In a recent survey, 86% of Nordia employees said they would recommend Nordia as an employer to their friends and family, reflecting a positive internal culture.
With its extensive network of centres and a focus on employee satisfaction, Nordia positions itself as a reliable and experienced choice for Canadian businesses seeking comprehensive customer service and call center support.
Services
- Call Centers
- Customer Support
- Sales and Loyalty
- Directory Assistance
- Teleconferencing
- Technology-Assisted Relay Services
Industries Served
Team Size
Pros
- Canada's largest customer service solutions provider
- Operates 12 centres across four provinces
- 86% employee recommendation rate