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Compare AnswerPlus vs Gexel Telecom

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
AnswerPlus Agency logo

AnswerPlus

IT Services & Technology Consulting Website

AnswerPlus is a Canadian-owned call answering service provider offering 24/7 outsourced call handling, appointment scheduling, and bilingual support. Founded in 1961, the company serves over 2,500 customers across multiple industries.

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Gexel Telecom Agency logo

Gexel Telecom

BPO & Outsourced Support Website

Gexel Telecom is a bilingual contact center providing call center and customer support services. The agency uses a consultative approach to deliver tailored solutions. Founded in 1998, it has over two decades of experience.

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Feature Comparison

Attribute AnswerPlus Gexel Telecom
Category IT Services & Technology Consulting BPO & Outsourced Support
Rating
Winner +3.9 higher
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Location Hamilton, Ontario, Canada Montreal, Quebec, Canada
Services
  • Phone Answering Services
  • Call Centers
  • Customer Support
  • BPO
  • Managed Services
  • Phone Answering Services
  • Call Centers
  • Customer Support
  • BPO
  • Managed Services
Industries
Health Care Government Legal Nonprofit Public Safety Construction Energy & Mining Food and Beverage Education Software & IT Services
Financial Retail Telecommunications
Pros
  • Award-winning 24/7 call answering with over 60 years of experience
  • Bilingual English and French support
  • Serves over 2,500 customers across diverse industries
  • Bilingual contact center serving multiple languages.
  • Consultative approach that analyzes client ecosystems.
  • Over 20 years of industry experience since 1998.
  • Expertise in inbound, outbound, and telemarketing services.
Cons
  • Some clients report missed calls and unprofessional handling
  • Allegations of age discrimination
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