Compare Answering Adelaide vs Cloudstaff

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Answering Adelaide

BPO & Outsourced Support Website

Answering Adelaide is an Australia-wide live phone answering service founded in 1992 and based in Ridgehaven, South Australia. It provides personalized call handling, order taking, 1800 services, and after-hours coverage for small and large businesses.

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Cloudstaff

BPO & Outsourced Support Website

Cloudstaff is an innovative BPO and call center outsourcing company that uses technology to remove limitations of remote workforces. It fully integrates local and remote teams with services, systems, and processes for control and visibility. Founded in 2011, the company has over 1000 employees.

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Feature Comparison

Attribute	Answering Adelaide	Cloudstaff
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +1.2 higher
Location	Ridgehaven, SA, Australia	Sydney, Australia
Services	Live Phone Answering 1800 Service Order Taking Service Email Message Delivery Vacation Answering Facsimile Message Delivery Mobile Messagebank Service Phone Answering Services Customer Support BPO Call Centers	Live Phone Answering 1800 Service Order Taking Service Email Message Delivery Vacation Answering Facsimile Message Delivery Mobile Messagebank Service Phone Answering Services Customer Support BPO Call Centers
Industries	Health & Beauty Government Agriculture Marketing	Real Estate Financial IT
Pros	Long-standing, experienced staff who work like a family according to client reviews Personalized service with each customer's instructions recorded and call priority assessed Flexible after-hours coverage and short-notice changes appreciated by long-term clients	Multiple clients report high professionalism, efficiency, and dedication. Cloudstaff's stable environment enabled integration of 50 support processes for one client. Clients note consistently high-quality customer service that exceeds expectations.
Cons	DesignRush profile is unclaimed and pricing details are not published	Multiple Google reviews (1.0 rating) describe poor post-signing communication and lack of support. Several clients report very low staff retention and unannounced departures causing business disruption.
Website	Visit Site	Visit Site

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