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Compare Cloudstaff vs OBP

Side-by-side comparison of features, pricing, services, ratings and more.

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Cloudstaff Agency logo

Cloudstaff

BPO & Outsourced Support Website

Cloudstaff is an innovative BPO and call center outsourcing company that uses technology to remove limitations of remote workforces. It fully integrates local and remote teams with services, systems, and processes for control and visibility. Founded in 2011, the company has over 1000 employees.

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OBP Agency logo

OBP

BPO & Outsourced Support Website

OBP is an Australian-based offshore outsourcing company founded in 2012. It provides back office outsourcing services to clients across multiple industries including communications, financial services, and manufacturing. The company has over 1,000 employees and an average hourly rate of $20.

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Feature Comparison

Attribute Cloudstaff OBP
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +3.3 higher
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Location Sydney, Australia Melbourne, Australia
Services
  • Customer Support
  • BPO
  • Call Centers
  • Back Office Outsourcing
  • Customer Support
  • BPO
  • Call Centers
  • Back Office Outsourcing
Industries
Real Estate Financial IT
Communications Financial Services Freight Forwarding Government Manufacturing Retail Technology Transportation
Pros
  • Multiple clients report high professionalism, efficiency, and dedication.
  • Cloudstaff's stable environment enabled integration of 50 support processes for one client.
  • Clients note consistently high-quality customer service that exceeds expectations.
  • Established Australian offshore outsourcing company with over 1,000 employees
Cons
  • Multiple Google reviews (1.0 rating) describe poor post-signing communication and lack of support.
  • Several clients report very low staff retention and unannounced departures causing business disruption.
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